SME digitalisation how to make the change a success

‘You don't have to digitise everything - but the right things.’ This realisation by a successful Swiss SME owner sums it up perfectly. An assessment that is impressively confirmed by recent studies: In 65% of companies that specifically digitalise their core processes, productivity increases significantly. Particularly impressive: by automating repetitive tasks alone, employees gain up to 25% of their working time back - time that can be used for value-adding activities. A recent Adobe study underlines this trend: 85% of the SMEs surveyed reported significant increases in productivity thanks to smart digitalisation. The message is clear: it is not blanket digitisation, but strategically smart digitisation that creates real competitive advantages.

"Digital change is changing our lives in all essential areas. Companies must face this change and take the right measures," says Andre Fudickar from MTF Solutions AG. Andre Fudickar's statement underlines how crucial it is for companies to actively shape digital change. But how can these challenges be mastered in concrete terms? Three central aspects show how digitization can become a real competitive advantage.

1. Smart process automation: More time for what's important Imagine your employees could concentrate fully on what really moves your company forward: creative solutions, personal customer support and strategic projects. This is exactly what modern collaboration tools such as Microsoft Teams and intelligently used ERP systems make possible. They take over the time-consuming routine tasks - from creating offers to invoicing - fully automatically and error-free.
    
2. Lightning-fast market adaptation: Recognize today what will be in demand tomorrow In the modern business world, hours often decide whether a project is awarded. Digitalized companies have the edge here: They react up to three times faster to market changes and customer inquiries. For example: While others are still creating offers manually, you already have the order in the bag thanks to digital processes.
    
3. Continuous innovation: Leading the way through technology Digitalization is your springboard for innovation - and thus the key to the future viability of your company. A current analysis of the Swiss market shows that while digitized SMEs develop new business models and exploit market opportunities more quickly, others are still struggling with outdated structures. But the good news is that unlike large corporations, you don't have to go all out right away. Successful digitization begins with clever, targeted steps where they bring the greatest benefit. It is often the small digital innovations in everyday life that provide the decisive competitive advantage.

Back to Simon Meier and his company. After a thorough analysis, he decided on a gradual digitalization with the support of MTF Solutions. The transformation process included:

• Digital order processing: Introduction of a cloud-based CRM system that centrally manages offers, orders and customer support
• Modern workplace solutions: Implementation of Microsoft 365 for efficient team collaboration
• Cybersecurity: Development of a robust IT security architecture to protect sensitive customer data

The result? After 12 months, the company recorded:

• 30% less administration effort
• 25% increase in customer acquisition
• 35% reduction in operating costs
• Significantly increased employee satisfaction

Digital transformation is a journey - and as with any important journey, it depends on having the right companion. As a Swiss IT company with over 25 years of experience, we not only know the technological challenges, but also the specific needs of SMEs. Our approach: We combine Swiss quality standards with pragmatic, immediately usable solutions.

Our service promise for your success:

• Strategic IT consulting
  The MTF Consulting Team supports you in the strategic orientation of your IT and ensures that your IT environment is optimally tailored to your company goals. We offer you exactly the IT management expertise you need - flexible and needs-based.
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• Future-proof IT infrastructure
  We develop customized, secure IT environments that grow with your company. Our solutions not only optimize your business processes, but also create the basis for long-term growth.
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• Modern, flexible workplaces
  Your employees should be productive - whether in the office, on the road or working from home. Our intelligent workspace solutions make this possible and demonstrably increase employee satisfaction.
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• Holistic cybersecurity
  In the digital world, security is not an option, but a requirement. Our comprehensive security concept protects your valuable company data and secures your digital future.
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• Professional business cloud for SMEs
  With our MTF Business Cloud, we offer professional cloud computing for SMEs in all industries. Our multi-cloud approach supports your company in its digital transformation and enables a sustainable strategy for your IT infrastructure. There are no limits, regardless of whether you want to use local installations, private cloud or public cloud services.
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1. Why is digitalization so important for SMEs in Switzerland?
   Digitalization helps SMEs to remain competitive, reduce costs and work more efficiently. Companies that use digital technologies in a targeted manner significantly increase their productivity and innovative strength.
    
2. What challenges do Swiss SMEs face with digitalization?
   Common challenges include limited financial resources, a lack of digital know-how and a lack of time resources. However, a step-by-step, strategic approach can effectively overcome these hurdles.
    
3. What first steps should SMEs take for digital transformation?
   SMEs should develop a digitization strategy, identify processes with high automation potential and start with projects that offer a quick return on investment (ROI).
    
4. Which technologies are particularly relevant for SMEs?
   The most important technologies include cloud solutions, collaboration tools such as Microsoft 365 and IT security solutions to secure digital processes.
    
5. How can SMEs involve their employees in the digitization process?
   Employees should be involved early on in be included in the change, trained and familiarized with digital tools. Change management and clear communication are crucial for success.
    
6. How can MTF Solutions support Swiss SMEs in digitization?
   MTF Solutions offers customized IT solutions for SMEs - from IT infrastructure and cloud services to cybersecurity and IT consulting. The focus is on practical, sustainable and cost-conscious solutions.